An Overview of Services Handled by Online Property Management Services

by | Oct 23, 2013 | Real Estate Services

As the majority of the world continues to embrace new technology daily, so does the real estate management industry. Property management today is a rapidly changing and growing field, constantly being streamlined by technological advances such as web-based documents, smartphone apps, and 24/7 online account access. As a property owner looking to hire a real estate manager, it is important to look at companies that offer a vast array of online property management services. The ease that online services provide to the management company, the property owner, and the tenant cannot be stressed enough. Below are just a few of the ways online technology is changing the landscape of property management.

24/7 Emergency Services
Many landlords who have attempted to rent their property on their own know the frustration of receiving a late-night phone call from a tenant who is experiencing a leaky faucet or an ant infestation. These calls, while often unavoidable, can be taxing on an individual who is fitting in landlord responsibilities in the midst of work and personal events. While most professional property managers handle all tenant maintenance requests, those who have an online outlet for tenant complaints are able to take their customer service a step further, offering tenants the ability to submit requests for repairs and other service needs at their convenience through an online portal.

Online Rent Collection
Perhaps the most useful feature of online property management, Layton rental management companies that offer online services can collect rent payments through a convenient, fast online interface. Tenants can often schedule recurring rent payments, pay any late fees associated with their account, and handle other financial matters surrounding their rental agreement through a secure, online website. This eliminates paperwork on behalf of the property manager in addition to simplifying the payment process for the tenant.

Online Owner Portals
A final benefit to utilizing online rental management services is the online owner portal interface. Most rental management firms that offer online services are able to offer property owners their own secure section of their website where they can access maintenance histories, financial documents, and other important forms.

Real Property Management of Northern Utah is a cutting-edge property management group focused on providing the latest in technology to our clients. View our website at Northern-utah.realpropertymgt.com for more information about our services.

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