6 Skills Necessary For A Receptionist Job in Broken Arrow, OK

by | Aug 1, 2018 | Uncategorized

If a person is looking for an entry-level job while still in school or a job with room for advancement, a Receptionist Job in Broken Arrow, OK is a great option. There are plenty of businesses that need a good receptionist. If a person is thinking about getting a job as a receptionist, it’s vital to understand the qualifications companies look for.

Education Requirements

Since most receptionist jobs are entry-level, the majority of companies require applicants to have a high school diploma or the equivalent, such as a GED. It is possible to get a job without a diploma, but most companies will choose the candidates who meet the education requirements.

Experience With Multi-Line Phones

When a person contacts a business, the receptionist is often the person who first takes the call. This would require the applicant to handle high call volumes on multi-line phones. In many cases, they will need to handle numerous incoming calls simultaneously. This can become hectic, so multi-tasking skills are necessary.

People Skills

The receptionist won’t just be speaking to people on the phone; they will also be the first point of contact for the business. This means potential candidates will need to have excellent people skills in person as well as on the phone. Being able to provide excellent customer service is one of the main responsibilities of the receptionist.

Computer Skills

Most companies require their receptionists to have a working knowledge of MS Word, Outlook, and Excel. They also may need to be trained on the front desk software applications. If the candidate doesn’t have experience working with computers, they may not be the best fit for the job.

Clerical Skills

In many offices, it is the receptionist’s responsibility to handle the filing and appointment scheduling. Also, they may need to make copies and send faxes. Most companies are going to be looking for candidates with clerical skills such as these.

Dealing With Difficult People Tactfully

Unfortunately, not everyone who calls or visits the business is going to be happy. Since the receptionist is the first point of contact, they need to be able to handle difficult people without becoming angry, which can be difficult.

If a person meets the qualifications listed above and they are looking for a Receptionist Job in Broken Arrow, OK, they should contact The Recruiting Specialists or Visit us online.

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